<aside> 💡 App is a friendly online hub where people searching air conditioning services can easily connect with reliable technicians and companies. It’s a fun blend of the Spanish initials for Air Conditioning (Aire Acondicionado - "AA") and the word "APP." The Spanish name reflects our initial focus on the Latin American market.
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With this app, users can easily find technicians, compare choices, set up appointments, chat with professionals, and even give their two cents by rating the services. It's all about simplicity and user-friendliness.
Imagine the frustration – you're trying to focus on a project, but the heat is making it impossible to concentrate. You crank up the AC, but it's not working properly. Now you're facing the hassle of finding a reliable technician, scheduling an appointment, and hoping they can fix the problem quickly and efficiently. This whole ordeal can leave you feeling stressed and unproductive.
Hot weather can wreak havoc on your comfort and productivity. The struggle to stay cool at home can make it difficult to concentrate on work or studies, and forget about relaxing in a sweltering environment. It's like a hot air balloon is slowly deflating your comfort zone!
Don't let a malfunctioning AC disrupt your summer bliss! Our user-friendly app connects you with qualified technicians in your area, putting the power of cool comfort right at your fingertips. We'll help you find a qualified technician quickly and easily, so you can get back to enjoying the warm weather in comfort.
<aside> 💡 I'll be using Design Thinking, since is an agile methodology that allows me to focus on user needs. I can engage with users from the scratch to truly understand their needs in order to create the most satisfying and tailored user experience for this app.
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I tried searching for apps with a similar purpose, but my efforts came up empty. I couldn't find apps that exclusively connect or hire air conditioning companies or technicians. Then, I found similar apps listed as follow.
<aside> 💡 I used this tool to closely examine the top-notch practices and solutions already in use within the air conditioning service market. This helped me pinpoint what was working effectively and where we had room for improvement.
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| Calcular BTU |
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| Link |
| Determine the minimum capacity required for purchasing an air conditioning unit. By inputting the environmental data for your desired installation space, you can obtain the minimum BTU capacity needed. |
| Competitor Type: Indirect |
| Product: AC Calculator |
| Mobile Experience: Needs Improvement |
| • No need for user login |
| • Instructions can become somewhat unclear |
| • Available in English, Spanish, and Portuguese |
| • Limited and mostly negative user reviews |
| • The app lacks a website, but the developer does |
| Aprende Aire Acondicionado |
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| Link |
| Essential tips to kickstart these kind of devices, the app comes with an instruction manual explaining how an air conditioning unit operates. |
| Competitor type: Indirect |
| Product: AC advice |
| Mobile experience: Okay |
| • No need for login |
| • No user reviews |
| • Consists of a series of brief tutorials |
| • It's straightforward and to the point |
| • The app doesn't have a website, but the developer does |
| • Available for Android Only |
| AC Remote – Air Conditioner |
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| Link |
| Universal Remote Control for remotely managing an air conditioning unit from anywhere, making it all controllable. Compatible with leading air conditioning brands. |
| Competitor Type: Indirect |
| Product: AC Remote Control |
| Mobile Experience: Needs Improvement |
| • Few Positive Reviews |
| • No Need for Login |
| • Links to an Instructional Video |
| • Lacks Detailed Instructions |
| • Available for Android Only |
| Click Servicios |
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| Link |
| Click Servicios is a mobile and tablet app that not only enables users to discover professional services but also empowers them to establish their own business profile, showcasing their services and/or products. |
| Competitor type: Direct |
| Product: Professional services |
| Mobile experience: Solid |
| • Sign in with Google |
| • Stores basic user profile information |
| • Uses GPS functionality |
| • Lacks user reviews |
| • Exclusive to Android |
| IQAir Air Visual | Air Quality | | --- | | Link | | An app that delivers real-time weather and air pollution data for over 10,000 cities worldwide, alongside health recommendations to mitigate health risks based on air quality information. | | Competitor Type: Aspirational Product: Air Quality Monitor Mobile Experience: Outstanding | | • Have mixed and diverse reviews • The developer is usually responsive to comments • The app has a dedicated website • User account creation is possible via email, Google, or Facebook • It grants access to GPS functionality • Multiple devices can be added • Available on both iOS and Android platforms |
<aside> 💡 This MVP is all about meeting the needs of two different types of users: regular customers and HVAC technicians, each with their unique viewpoints. Customers are looking for information and assistance for their HVAC equipment, while technicians aim to showcase their professional services.
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